Terms & Conditions

Welcome to ASEUM INFOTECH ("we," "us," or "our"). These Terms and Conditions govern your use of our website and services, including but not limited to web development, app development, SEO, digital marketing, and product development such as CRM and ERP solutions. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully. If you do not agree with these Terms and Conditions, you should not use our services.

1. Definitions

Client : The individual or entity engaging ASEUM INFOTECH for services
Services : The web development, app development, SEO, digital marketing, CRM, ERP, and other related services provided by ASEUM INFOTECH
Facebook Services : Lead generation, ads management, and related Facebook platform integration services
Lead Data : Information collected from Facebook lead forms and advertising campaigns
Platform : Facebook platform

2. Service Agreement

By using our services, you agree to the following:

We will provide the services in accordance with the agreed scope of work
You will provide all necessary materials and information required for us to perform the services
The timeline for deliverables will be mutually agreed upon. Any delays on the client's side may affect the delivery schedule
You authorize us to access your Facebook Business Manager, Pages, and advertising accounts as necessary to provide lead generation and management services

3. Facebook Platform Integration Services

3.1 Facebook Authorization

You must authorize our application to access your Facebook Pages, Business Manager, and advertising accounts
You are responsible for maintaining valid Facebook permissions and access tokens
We are not liable for service interruptions due to Facebook policy changes or access revocation

3.2 Lead Data Management

We will retrieve, process, and manage lead data from your Facebook advertising campaigns
Lead data will be stored securely in compliance with Facebook's Platform Terms
You retain ownership of your lead data, but grant us permission to process it for service delivery

3.3 Facebook Compliance

Our services comply with Facebook's Platform Terms and Policies
You agree to use Facebook lead data in accordance with Facebook's requirements and applicable privacy laws
Any violation of Facebook's terms by you may result in service suspension

4. Intellectual Property

All intellectual property created by ASEUM INFOTECH during the provision of services, including but not limited to source code, designs, logos, and content, remains our property until full payment is made
Once full payment is received, ownership of the deliverables is transferred to the client, except for third-party components and licensed materials
ASEUM INFOTECH retains the right to use any work created for portfolio and marketing purposes unless explicitly agreed otherwise

5. Client Responsibilities

You, as the client, agree to:

Provide accurate and complete information necessary for the project
Respond promptly to requests for feedback, approvals, and materials
Ensure that the use of our services complies with applicable laws and regulations
Facebook-Specific Responsibilities :

Maintain valid Facebook Business Manager and Page admin access
Comply with Facebook's Platform Terms and advertising policies
Provide necessary permissions for our application to access your Facebook assets
Respond to Facebook policy violations or access issues promptly
Ensure your lead collection practices comply with applicable privacy laws

6. Payment Terms

All services are provided on a prepaid basis unless otherwise agreed in writing
We will issue invoices for services rendered. Payment is due within{" "} 30 days from the date of the invoice
Late payments may result in delays in service delivery and may incur interest charges

7. Revisions and Modifications

Minor revisions are included in the project scope, as defined in the service agreement. Any major modifications outside the agreed scope will be charged additionally
Change requests during ongoing projects must be communicated in writing and may affect the timeline and cost

8. Cancellation and Termination

Either party may terminate the service agreement by providing written notice
If the client terminates the contract before project completion, ASEUM INFOTECH reserves the right to charge for work completed up to the date of termination
ASEUM INFOTECH may terminate the agreement if the client fails to comply with the terms or makes late payments
Facebook Services Termination : Upon termination, we will provide you with your lead data in a standard format and revoke our application's access to your Facebook accounts

9. Data Ownership and Portability

9.1 Your Data

You retain ownership of all lead data collected through Facebook campaigns
Upon request, we will provide your data in a portable format
You may request deletion of your data in accordance with applicable privacy laws

9.2 Facebook Data

Facebook lead data is subject to Facebook's Platform Terms and data retention policies
We process Facebook data only as authorized by you and in compliance with Facebook's requirements
We do not claim ownership of any Facebook-sourced data

10. Warranties and Disclaimers

ASEUM INFOTECH strives to provide services with care and skill. However, we make no guarantees about the outcomes or success of the SEO, digital marketing, or other services due to factors beyond our control
We do not warrant that the services will be error-free or uninterrupted, but we will work to resolve any issues that arise in a timely manner
Facebook Services Disclaimers :

We do not guarantee Facebook API availability or performance
Lead generation results depend on multiple factors including ad quality, targeting, and market conditions
Facebook policy changes may affect service functionality without notice

11. Limitation of Liability

ASEUM INFOTECH will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of revenue, data, or profits
Our total liability under any agreement shall not exceed the amount paid by the client for the services

12. Confidentiality

Both parties agree to keep any confidential information shared during the project strictly confidential and will not disclose it to third parties without prior written consent.

Facebook Data Confidentiality : Lead data and Facebook account information will be treated as strictly confidential and will not be shared with unauthorized parties.

13. Data Protection

We comply with applicable data protection laws. For more information on how we collect, use, and protect your data, please review our Privacy Policy.

14. Third-Party Services

Our services may involve the use of third-party tools, software, or platforms (e.g., hosting providers, CRM tools)
ASEUM INFOTECH is not responsible for any issues or losses arising from the use of such third-party services
Facebook Platform : Our Facebook integration services are subject to Facebook's Platform Terms, policies, and availability. We are not responsible for Facebook platform changes or outages

15. API and Platform Dependencies

15.1 Facebook API Dependency

Our Facebook services depend on Facebook's Graph API and platform availability
Facebook may change or deprecate API features, which may affect our services
We will make reasonable efforts to adapt to Facebook platform changes

15.2 Service Level Expectations

We strive for high availability but cannot guarantee uninterrupted service due to platform dependencies
Scheduled maintenance will be communicated in advance when possible
Emergency maintenance may occur without notice

16. Force Majeure

Neither party shall be liable for delays or failures to perform any obligations under these terms due to causes beyond reasonable control, including but not limited to natural disasters, strikes, internet outages.

17. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of{" "} India . Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of{" "} Gujarat, India .

18. Amendments

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated through our website, and your continued use of our services constitutes acceptance of the updated terms.

We may need to update these terms to comply with Facebook's evolving policies and requirements.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

ASEUM INFOTECH
Email: info@aseuminfotech.com

For Facebook-specific service inquiries, please use the subject line "Facebook Services" in your email.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and ASEUM INFOTECH regarding the use of our services.